My CV

Holly Martin

Email: martin.holly88@googlemail.com 

OBJECTIVE

Looking for a challenging work placement that will make best use of existing skills – such as professional writing, organisation, dealing with responsibilities and effective time management – and help to improve them. Also looking to learn new skills and enable further personal and professional development.

CAREER SUMMARY

August 2007- September 2008 :    Dentalign Orthodontics, Wokingham

Receptionist – Full Time

 

• Dealing with patients face to face, over the telephone and via email, developing good customer service skills.
• Organising appointments, entering and deleting confidential patient information, producing and writing professional contact letters and emails.
• Producing and writing a reception training manual for future employees.
• Responsible for ensuring the working day ran efficiently between patients and orthodontists.
• Making professional decisions and negotiations based on patient enquiries and complaints.
• Visiting other Dentalign branches to assist in their work and interacting with teams other than my own.
• Interacting with different professions such as nurses, orthodontists and general dentist practitioners.
• Maintaining the run of computer programme OrthoTrac, testing and updating the programme.
• Producing constructive feedback to managers to improve the system, attending and contributing to meetings.

 

  

October 2006 – August 2007 :       Waitrose, Wokingham

Coffee Shop Employee & Chef – Part Time

EDUCATION AND QUALIFICATIONS

2008-2011 :   BA (Hons) Communication & Media – Modules Include : Professional Writing, Narrative Structures, 20^th Century  Literature, Web Communications              

BA (Hons) Communication

 & Media Year 1:                                      2:1

A level:                                                         Art & Design (A), Media Studies (B), English Literature (C).

GCSE:                                                            1 A*, 2 A’s, 4 B’s, 3 C’s.

FURTHER SKILLS

I.T Proficiency : Microsoft Word, Excel, PowerPoint, Adobe InDesign,OrthoTrac and Internet.

OTHER INFORMATION

Gap Year 2007 – 2008 - Full time work, enabled learning and development of skills in a professional environment and financial security.

2007 Sixth Form College – Involved in gathering volunteers and setting up a student magazine as well as writing for it.

Personal Interests – Reading, Creative and Professional Writing, Film and Television, Fashion and Celebrity Culture.

REFERENCES AVAILABLE ON REQUEST